Before You Install or Upgrade ProjectWise Caching Server
-
See the
ProjectWise readme
for a list of supported operating systems and other
system requirements.
-
Make sure the latest
Windows updates have been installed.
In particular, make sure you have the update for Universal C Runtime (CRT) in Windows installed:Note: https://support.microsoft.com/en-us/help/3118401/update-for-universal-c-runtime-in-windows
-
Make sure that the computers on
which you install
ProjectWise Design Integration Server and
all
ProjectWise Caching Servers have their
clocks synchronized with the time of an authoritative computer. If the clocks
are not properly synchronized, then any tokens issued by
ProjectWise Design Integration Server may
expire prematurely when a user attempts to check out a document, causing the
operation to fail. See the following Microsoft article for details:
http://technet.microsoft.com/en-us/library/cc773013(WS.10).aspx - ProjectWise Caching Server cannot be installed on a computer on which ProjectWise Design Integration Server or ProjectWise Gateway Service is already installed.
- If a previous version of ProjectWise Caching Server is installed, uninstall it now.